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Press Shift + F10 keyboard shortcut to open the Command Prompt. Step 10: When the Windows Setup screen appear. Step 9: Insert the Windows installation media (USB or CD flash drive) to the locked computer and boot it up using Windows installation media. You can now access the files associated with Microsoft account in the C:\Users folder. After a few seconds, the newly created local administrator account will be displayed in the lower-left corner of the sign-in screen and you can use it to sign in to Windows without a password. Replace placeholder with the account user name of your choice. To add a new local admin user account: Type the following command in the command prompt and press Enter: Close the Command Prompt and sign in Windows using the built-in administrator. To enable hidden built-in administrator account: Type the following command in the command prompt: net user administrator /active:yes and press Enter. Close the Command Prompt and sign into the local admin account with the new password. To reset the forgotten password: Type the following command in the command prompt to set the new password for local admin user account: net user and press Enter. Step 7: In the Windows sign-in screen, click on the Utility Manager/Ease of Access icon located in the lower-right corner to open the command prompt window.

Step 6: Eject the Windows installation media and restart the PC using below command: wpeutil reboot Note: If the system can’t find utilman.exe, try to replace the c with other drive letters. Step 5: Execute the following commands to replace the Utility Manager (utilman.exe) on Windows sign-in screen with Command Prompt (cmd.exe), press Enter after each command:Ĭopy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe

Replace Utility Manager (utilman.exe) with Command Prompt (cmd.exe) Step 4: When the Windows Setup screen appear.

Step 3: Insert the Windows installation media (USB or CD flash drive) to the locked computer and boot it up using Windows installation media. Make sure that the locked computer is configured to boot from DVD/USB, UEFI and Secure Boot are disabled. Step 2: When the motherboard vendor logo show, press the Boot Option Key repeatedly until the Boot Option Menu shows up. Referring to Windows Support > Create installation media for Windows for how to create the Windows installation media. You can download the Windows ISO Disc Image ( Windows 7 | Windows 8.1 | Windows 10) that contains all setup files, then create the Windows installation media by copying Windows ISO file to a USB drive or burning a CD/DVD. Step 1: Prepare the Windows installation media. Solved: How do I Enable Hidden Built-in Local Administrator or Reset Forgotten Password for Locked Windows 10